Commerce Disclosure

Effective Date: January 1, 2025

This Commerce Disclosure ("Disclosure") outlines the terms and conditions related to payments and transactions conducted on the Old City Labs website (the "Site"). By making a purchase or engaging in any transaction on the Site, you agree to be bound by the terms of this Disclosure.

1. Company Information

  • Company Name: Old City Labs

  • Website: www.oldcitylabs.com

  • Contact Email: alimabsoute@gmail.com (or fill out Contact Form) on this site

  • Physical Address: 400 Washington St., Apt 200, Conshohocken, PA 19428

  • 2. Products and Services

Old City Labs provides a range of technology development services and, where applicable, related digital products. Our services may include, but are not limited to: [List specific services, e.g., custom software development, web application development, mobile app development, API integration, consulting, etc.]. Digital products may include: [List specific digital products, e.g., software licenses, templates, plugins, e-books, etc.].

3. Pricing and Payments

  • Pricing: All prices for our services and products are listed in [Specify Currency, e.g., United States Dollars (USD)] unless otherwise stated. Prices are subject to change without prior notice, although changes will not affect orders already confirmed.

  • Payment Methods: We accept payments primarily through Stripe, which supports various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover) and other methods as made available by Stripe.

  • Payment Processing: All payments are processed securely by Stripe. Old City Labs does not store your full credit card details. Your payment information is encrypted and handled directly by Stripe in accordance with their privacy policy and security practices.

  • Taxes: Applicable taxes (e.g., sales tax, VAT, GST) will be added to the price where required by law. The total amount due, including any applicable taxes, will be clearly displayed before you confirm your purchase.

4. Order Confirmation

Upon successful completion of your payment, you will receive an email confirmation of your order or service agreement. This email will serve as your receipt and will include details of your purchase.

5. Delivery and Fulfillment

  • For Services: Project timelines, deliverables, and milestones will be outlined in a separate service agreement, proposal, or statement of work provided to you.

  • For Digital Products: Digital products will typically be made available for download or accessed via a secure link immediately or shortly after successful payment. Instructions for accessing your digital product will be provided in your order confirmation email.

6. Refunds and Cancellations

  • For Services: Refund and cancellation policies for our development services are subject to the terms outlined in your specific service agreement or proposal. Please refer to that document for details.

  • For Digital Products: Due to the nature of digital products, all sales are generally final. Refunds will only be considered in cases where the product is proven to be defective or not as described, and upon review by Old City Labs. Requests for refunds must be made within [Specify number, e.g., 7] days of purchase.

7. Dispute Resolution

In the event of any dispute regarding a payment or service, please contact us directly at [Insert your support email address here, e.g., support@oldcitylabs.com] to allow us to resolve the issue amicably. We aim to respond to all inquiries within [Specify number, e.g., 2-3] business days.

8. Security

We prioritize the security of your transactions. Our website utilizes SSL encryption to protect your personal and payment information during transmission. As mentioned, payment processing is handled by Stripe, a secure and reputable payment gateway.

9. Changes to this Disclosure

Old City Labs reserves the right to update or modify this Commerce Disclosure at any time. Any changes will be effective immediately upon posting the revised Disclosure on the Site with an updated "Effective Date." We encourage you to review this Disclosure periodically for any updates.