Privacy Policy
Effective Date: January 1, 2025
Old City Labs ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert your website URL here, e.g., www.oldcitylabs.com] (the "Site"), and use our services (collectively, the "Services").
By accessing or using our Services, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.
1. Information We Collect
We may collect personal information from you in various ways, including when you:
Visit our Site: We collect information automatically through cookies and similar tracking technologies (see Section 4). This may include your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
Contact Us: When you email us, fill out a contact form, or request a quote, we collect your name, email address, phone number, company name, and any other information you choose to provide in your message.
Engage for Services: When you engage Old City Labs for development services, we collect information necessary to provide those services, which may include:
Contact Information: Name, email, phone number, business address.
Project-Specific Information: Details about your project requirements, goals, specifications, and any data or assets you provide for the development process. This may include sensitive or proprietary business information.
Billing Information: Payment details (processed securely by third-party payment processors like Stripe – we do not store full credit card numbers).
Subscribe to Newsletters/Marketing: If you opt-in to receive marketing communications, we collect your email address.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
Provide and Maintain our Services: Operate, maintain, and improve our Site and Services.
Communicate with You: Respond to your inquiries, provide customer support, and send you important updates or information related to our Services.
Process Transactions: Process payments for services and products.
Perform Development Services: Utilize project-specific information to develop software, applications, or other solutions as per your agreement with us.
Personalize Your Experience: Understand your preferences to tailor our content and offerings to you.
Marketing and Promotions: Send you marketing communications about our services, promotions, or news that may be of interest to you, where permitted by law and based on your communication preferences. You can opt-out at any time.
Security and Fraud Prevention: Detect, prevent, and address technical issues, fraud, or other illegal activities.
Compliance and Legal Obligations: Comply with applicable laws, regulations, and legal processes.
Analytics and Research: Analyze trends, track user activity, and gather demographic information to improve our Services.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
With Your Consent: We may disclose your personal information with your explicit consent.
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing (e.g., Stripe), website hosting, analytics, email delivery, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to a successor entity.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, including marketing, analytics, and research.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to collect and store information when you visit our Site.
Cookies: Small data files placed on your device to store information, allowing us to remember your preferences, track your activity, and improve your user experience.
Web Beacons/Pixels: Tiny graphics with a unique identifier, used to track online movements of web users, count users who have visited certain pages, and deliver co-branded services.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Site may then be inaccessible or not function properly.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.
7. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
Right to Access: Request access to the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal information.
Right to Erasure ( "Right to be Forgotten"): Request deletion of your personal information under certain circumstances.
Right to Restrict Processing: Request the restriction of processing your personal information under certain circumstances.
Right to Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Object: Object to the processing of your personal information under certain circumstances (e.g., for direct marketing).
Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided in Section 9. We may require you to verify your identity before processing your request.
8. Third-Party Websites
Our Services may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: slimabsoute@gmail.com
Mail: Old City Labs, 400 W. Elm St., Apt 200, Conshohocken, PA 19428